Ever get the feeling that there should have been more shrimp in your Chinese food order? You're not imagining things.
Anew surveyconducted by food service distributor U.S. Food shows that 28% of delivery drivers have helped themselves to their customer's food.
Not surprisingly, most customers say that's not cool. At all. On a scale of one to 10, with one being "no big deal" and 10 signifying "absolutely unacceptable," customers said delivery drivers eating their food ranked an 8.4. In fact, 85% say they wish eateries could put tamper-evident lids or labels on their food to prevent any mid-trip nibbling.
More than half of those hungry drivers admit to have being tempted by the smell of your grub, whether they give into temptation or not.
The study quizzed 1,518 American adults who recently used food delivery apps, including UberEats, Grubhub, and DoorDash, as well as nearly 500 people who delivered food for a living.
The poll also noted that 17% of customers complained that their food wasn't fresh or warm, while 16% said their food was delivered late.
While 95% of users say they tip regularly, 60% of delivery drivers complained of receiving little or nothing for their efforts. But nowadays, with apps containing service and other fees, how much should we be tipping?
Both drivers and customers settled on $4 as a good average tip, but more than half of customers saying weather is a factor in the decision to be more generous come delivery time.